Humanity at Work

People are the Heart of Business

When we think of humanity at work, we value people at the heart of business. And we come to grips with human dynamics instead of pretending that we are productive and efficient machines.

Recently, I worked with a fast-growing start-up and engaged in deep conversations with numerous people. These interactions revealed that many feel undervalued, exhausted, and confused.

They experience decisions made without understanding, and they don’t feel heard or seen. A sense of burnout and a lack of caring is evident although the leaders do care deeply and are doing their best.

Sadly, this isn’t surprising. Startups, initially fueled by the passion and collective efforts of a dedicated team united by a shared mission, rely on this human connection for their initial growth.

However, as they grow, their focus shifts more towards products, services, or profits. Often losing sight of their most critical assets and why they are in business in the first place.

This transition, a significant misstep, detracts from the essence that propelled their growth. Ironically, these companies, having drifted from their human-centric beginnings, often struggle to kindle the spirit and camaraderie of their early days.